Pivot Conference 2018

Pivot Registrations have closed, we have sold out. Email Michelle at michelle@volunteeringnz.org.nz if you want to enquire about waitlist opportunities.


The annual Pivot Conference is Volunteering New Zealand’s leading professional development initiative for leaders and managers of volunteers. Its perennial theme, “Linking vision to action” challenges leaders and managers of volunteers to translate new ideas into action.

The 2018 annual national conference will be held on the 29th of October in Christchurch 9 am to 5 pm followed by an optional Masterclass led by Andy Fryar on 30th October, 9 am to 3 pm.

At the Conference, leaders and managers of volunteers will be inspired by a range of speakers who are experts in their fields. Pivot is your chance to connect with your peers, and to share and learn together. With a range of International and New Zealand practitioners and thought leaders, you’ll leave inspired and invigorated with skills and ideas that will take you into the future.

Pivot 2018 will deliver the latest information on the volunteering landscape and the outlook for the future. With content ranging from sustainable volunteer involvement, best practice in volunteer management, engagement with a diverse volunteer base and creating messages that resonate with wide audiences.


Click on the images below to learn more about our speakers for the day.

Andy Fryar

Better Impact

Andy Fryar is the National Operations Manager for Better Impact in Australia and New Zealand and the founder of OzVPM (Australasian Volunteer Program Management).

For more than 30 years has contributed significantly to the Australian volunteerism community. His achievements include serving as President of Volunteering Australia and convening the working party that later evolved into AAMoV - the Australasian Association for Managers of Volunteers.

Andy has helped produce three books on volunteer management and is a co-author of Volunteer Program Management: an essential guide (3rd edition) - Australia’s premier guidebook to volunteering. He has served on the editorial committee of the Australian Journal of Volunteering and since 2000, has been a founding member of the editorial team for e-volunteerism, an international electronic journal of volunteerism based in Philadelphia.

Andy travels extensively and has conducted volunteer management training and worked with volunteer involving agencies in many countries including the USA, Canada, New Zealand, South Africa, India, Singapore and the UK, where between 2004 and 2010 he was a faculty member with the prestigious ‘Institute of Advanced Volunteer Management’. He is also a co-founder of the Australasian Retreat for Advanced Volunteer Management that was held annually between 2005 and 2012.

Since 2008, Andy has volunteered his time as Chairperson of the global committee overseeing the promotion of International Volunteer Manager’s Day, celebrated on November 5 each year.

In 2003, Andy was awarded a Centenary Medal by the Australian government in recognition of his services to the volunteering movement in Australia.

Andy Fryar

Marianne Elliott

The Workshop

Marianne Elliott is a researcher, strategist and storyteller who has used story-based research, advocacy and campaigning to influence policy in New Zealand and elsewhere over the past two decades. Marianne's work in policy advocacy and public narrative-setting is shaped by her commitment to clarity, creativity and compassion, and her work spans the breadth of social, economic and environmental issues. Marianne's strengths are translating complex ideas into clear, compelling narratives and tellings stories that help shift the dial of public opinion to support pro-social policy. Marianne is co-founder of ActionStation, a vehicle for Kiwis who believe in a fair and flourishing New Zealand and on the Board of Amnesty International New Zealand.

Marianne Elliott

Niki Harre

The University of Auckland

Niki's research and teaching focuses on sustainable communities and schools, positive youth development and political activism. Niki is a founding member of the Pt Chevalier Transition Town, cycles to work, learns the guitar from a musician who lives on her street, and has a large organic garden thanks to her husband. In 2007 Niki edited, with Quentin Atkinson, the book Carbon Neutral by 2020: How New Zealanders Can Tackle Climate Change. She has two books out in 2018, The Infinite Game: How to Live Well Together and Psychology for a Better World: Working with People to Save the Planet.

Niki Harre

Dr Kay Saville-Smith


Dr Kay Saville-Smith MNZM, is a sociologist whose research focuses on optimising the interface between households, communities, industry, and local and central government. Dr Saville-Smith has directed Centre of Research, Evaluation and Social Assessment since 1995. Her research into housing need, retirement villages, house condition, sustainability and accessibility, and downsizing, fuel poverty and leaky homes is solutions-building. The cross- disciplinary and organisational research teams she leads work with vulnerable people, private, public and community sectors to find ways to better build, allocate and adapt housing. She led ground-breaking public good research into older people’s house repair and maintenance needs; housing, community resilience and good aging; and downsizing and older people finding the best fit in their housing decisions.

Dr Kay Saville-Smith

Janice Lee

Koha Kai

Janice Lee is the Founder and Project Lead of Koha Kai. A Charitable Trust which is changing the lives of people living with the daily challenges of disability. From being the highest users of social and medical services, disabled people in Koha Kai have become providers of services, through the vocational programmes Janice has developed. Koha Kai contributes more than 350 volunteer hours per week to the community, and people are transforming their lives through their own efforts, and Janice proudly advocates for them on a national platform.

Janice Lee

Kerri Tilby Price

Exult Ltd

Kerri is the Managing Director of Exult Ltd and is recognised as one of New Zealand’s leading trainers for the non-profit sector. She is the author of several books including the best-selling title ‘The Seriously Good Guide to Fundraising’ and is the editor of Tonic Magazine, a quarterly publication for the community sector. She has also hosted a weekly radio show that looked at the big picture of running a people-focussed organisation. Kerri is a skilled facilitator and is well-known for delivering workshops that provide practical how-to information in an engaging way. She has delivered workshops in 47 towns and cities across Australasia and has worked longside hundreds of nonprofit organisations. She has received 4 separate honours in the Adult Learning Week Awards, recognising her achievements as an Exceptional Adult Educator and an Innovative Training Provider.

Kerri Tilby Price

Christine Stankowski


Christine is a passionate volunteer management professional with 12 years experience across the not-for-profit sector and local government. Christine is a leading voice in the advancement of the Volunteer Management profession and in recent years, this has been brought to life through Flutterbye, a blog aimed at creating sustainability in the delivery of volunteer services. Christine holds qualifications in Change Management, Communications, Training and Lean Six Sigma and is a Board Member for the Australasian Association for Managers of Volunteers (AAMoV).

Christine Stankowski

Erica Austin

Ally Skills NZ

Erica Austin is the Founder and Chief Experience Curator of E.A.Curation. She has worked with non-profit organisations, government agencies, education providers, and companies to help curate meaningful experiences. Erica immerses herself in various organisations such as Ministry of Awesome, Te Putahi (Centre for Architecture and Citymaking), TEDxChristchurch, PechaKucha Night Christchurch, Startup Weekend Christchurch, WWGSD and more. She is a Trustee at Watch This Space Charitable Trust and is also a member of Asia New Zealand Foundation Leadership Network. Erica joined the national facilitation team at Ally Skills NZ to help companies and organisations take action on diversity and inclusion. She is passionate about creating a more inclusive Christchurch and how we can celebrate diversity within our workplaces and communities.

Erica Austin

Chris Jarvis

Realized Worth

Chris Jarvis co-founded Realized Worth in 2008. Chris’s research and presentations focus on corporate citizenship as a powerful mechanism to address the critical social and environmental issues facing our global society.

Chris’s work and thought leadership are all geared toward helping practitioners – engaged clients or not – strategically grow and scale their employee volunteer programs. Chris became Executive Director of the RW Institute in 2017, and is a founding member of IMPACT 2030.

Chris Jarvis



The future of volunteering and volunteer management

Presented by Andy Fryar

30th October. Rydges Latimer Christchurch.

It’s easy to get comfortable with the way volunteering works in our agencies and across our communities, but in this ever changing, fast paced and technological era, how often do we take the opportunity to gaze into our crystal ball and explore what possible futures might lie ahead for volunteering?

Just as important, how do we, as volunteer managers and organizations respond and position ourselves to meet these potential changes?

Join Andy Fryar as he examines the evolution of volunteering and the tools, qualities and characteristics we will require to meet these challenges head on.

*SOLD OUT * This Masterclass is now sold out, contact michelle@volunteeringnz.org.nz to be put on a waitlist.


Registrations are now open. Fill out the form below to attend. Early bird prices currently apply.

Pivot Registrations have closed, we have sold out. Email Michelle at michelle@volunteeringnz.org.nz if you want to enquire about waitlist opportunities.

The conference was everything I expected and more; great opportunities to learn, share, and network. 

Volunteer Marlborough

Well organised; the speakers were excellent and I really enjoyed the day. Thank you

Department of Corrections

Thoroughly enjoyed the day and the opportunity to connect with others and share best practice around volunteerism. 

Scouts New Zealand


Please note, while the following speakers have been confirmed, their sessions may pivot slightly to fit the flow of the whole day.

8:00 – 9:00amRegistrations open

  • The conference is being held on Level 2, Rydges Latimer Christchurch. Registrations open from 8:00 am (have a coffee and network), and the conference starts at 9:00 am sharp.


  • Mihi and Karakia Pivot 2018 Teoti Jardine, Ōtautahi Rūnaka Representative, Volunteering Canterbury Trust Board
  • Janice Lee Koha Kai – MC
  • Formal Opening | Opening Address – Minister Peeni Henare
  • Introduction from our new Chief Executive Dr Katie Bruce
  • Meet your whanau group…
  • Keynote Address – Dr Kay Saville-Smith

10:30-11:00Morning Tea

  • SEEK out a new friend. Ask and offer.



Vital to the success of your day


  • Stream A: Sustainable Volunteer Leadership
    • Presented by Christine Stankowski | Flutterbye
  • Stream B: The Infinite Game
    • Presented by Niki Harre | The University of Auckland
  • Stream C: The Science and Practice of Effective Messaging. Presented by Marianne Elliot | The Workshop

2:20Panel Discussions

  • Lead: Professional Development – what’s coming next?
    • Panelists:
      – Sue Kobar IHC: Facilitator
      – Hilary Kerr-Scott, City & Guilds
      – Angela Parker, Realised Worth
      – Helga Wientjes VNZ Board Chair
  • Diversifying the conversation: Removing the barriers – diversity into the future
    • Panelists:
      – Wendy Rapana VNZ Board Member:
      – Gordon Oldfield, GM Volunteer Nelson
      – Tamatha Paul, VUW Student President
      – Janice Lee, Founder Koha Kai
  • Engaging & Communicating: What’s your

    • Panelists:
      – Kerri Tilby Price, Exult Ltd: Facilitator
      – Marianne Elliot, The Workshop
      – Gail Marshall, Community Comms Collective
      – Anna Wong, IHC

3:00 – 3:30Afternoon tea

  • A chance to continue the Korero

3:30 – 5:00Keynote address

  • TrustPower Awards Winners 2017: Lightning Talks led by Henare O’Keefe
  • Whanau Group Actions
  • Keynote Address: Chris Jarvis, Realized Worth
  • Closing Comments: Dr Katie Bruce and Janice Lee

5:30 – 6:30pm AGM

VNZ Annual General Meeting – Open to members


The 2018 conference is currently set be held at the Rydges Latimer Christchurch.


Accommodation: Conference attendees can access discounted accommodation rates from $199 per night. Contact the Rydges reservations team directly and mention the Volunteering NZ  Conference   rydgeslatimerchristchurch@evt.com

Parking: There is lots of free parking at, and around, the venue.

See the map below for location details.