What is the Pivot Conference?

Volunteering NZ’s 2017 annual national conference will be held on the 30th of October in Auckland.

The conference features inspiring and thoughtful speakers from New Zealand, the UK, and Australia.


Click on the images below to learn more about our speakers for the day.

Cissy Rock

Community Think

Cissy Rock combines humour and her passion for community into a class act. Knowledgeable, entertaining, not afraid to ask the hard questions, Cissy will keep you on your toes and feeling energised throughout the day. With over 20 years as a community facilitator, she is known to be full of integrity and values driven.

Cissy Rock

Rob Jackson

Rob Jackson Consulting Ltd

Rob Jackson is Director of Rob Jackson Consulting Ltd, a consultancy and training company that helps engage and inspire people to bring about change. Rob has more than two decades experience working in the voluntary and community sector, holding a variety of strategic development and senior management roles that have focused on leading and engaging volunteers. Find out more at www.robjacksonconsulting.com

Rob Jackson

Shawn Callahan


Shawn Callahan is the author of the award-winning *Putting Stories to Work* and the Founder at Anecdote, the world’s largest business storytelling company.
Shawn started his career in technology with companies such as Oracle and IBM but realised, at the end of the day, it was the human factors that determined the success of any enterprise.

In 2004 he founded Anecdote, a firm that helps leaders and sellers find and tell great oral stories.

Shawn is based in Melbourne and works with Global 1,000 companies such as Shell, Danone, Microsoft, TESCO, Allianz and Bayer all around the world.

Shawn Callahan

Kerri Tilby-Price

Exult Ltd

Kerri is the Managing Director of Exult Ltd and is recognised as one of New Zealand’s leading trainers for the non-profit sector. She is the author of several books including the best-selling title ‘The Seriously Good Guide to Fundraising’ and is the editor of Tonic Magazine, a quarterly publication for the community sector. She has also hosted a weekly radio show that looked at the big picture of running a people-focussed organisation. Kerri is a skilled facilitator and is well-known for delivering workshops that provide practical how-to information in an engaging way. She has delivered workshops in 47 towns and cities across Australasia and has worked longside hundreds of nonprofit organisations. She has received 4 separate honours in the Adult Learning Week Awards, recognising her achievements as an Exceptional Adult Educator and an Innovative Training Provider.

Kerri Tilby-Price

View all Speakers

Panel Speakers

Cissy Rock

Sze-En Watts

Birgit Grafarend-Watungwa

Mark Wootton

Rochana Sheward

Lindy Lely

Wendy Rapana

Cathy Aiavao

Johann Go

Ros Currie

Tayyaba Khan

Adrienne Picone

Presentation Speakers

Barbara Jaques

Sue Kobar

Janine Stewart

Ben Brown

Shawn Callahan

Workshop Speakers

Dr Stephanie Pride

Kerri Tilby-Price

Rob Jackson

Cheryll Martin

Pecha Kucha Speakers

Janice Lee

Genevieve Kabuya


Effective Influencing

Presented by Rob Jackson

Rob Jackson will help you to help your senior leadership team gain a new perspective on contemporary volunteering.

From setting a clear philosophy of volunteering, to measuring the contribution of volunteers, this interactive session will give you some tools and strategies to help you effect change in your organisation.


We are currently full. Please register to be put on the reserve list in case of cancellations.

Good variety of speakers, with a great theme running through the whole day

Volunteer Centre

Well organised; the speakers were excellent and I really enjoyed the day. Thank you

Department of Corrections

Loved the format and speakers. Very relevant subjects and it was great to meet others in the same industry.



Please note, while the following speakers have been confirmed, their sessions may pivot slightly to fit the flow of the whole day.


A welcome by Rawiri David Wharemate (Kaumatua) and Cissy Rock (Community Think)

9:10State of Volunteering In NZ

A discussion about the state of volunteering in New Zealand by Scott Miller (VNZ)

9:25Minister Opening

Delivered by the Minister for the Community and Voluntary Sector (tentative)


Stop being so bloody nice” – Rob Jackson

10:25Morning tea

Networking 101



Vital to the success of your day


2:15Panel Discussions

  • Leading migrant volunteers, facilitated by Cathy Aiavao (VNZ)
    • Panelists: Birgit Grafarend-Watungwa (English Language Partners, Rochana Sheward (Auckland Refugee and Migrant Service) and Tayyaba Khan (Office of Ethnic Communities)
  • Leading student volunteers, facilitated by Cissy Rock (Community Think)
    • Panelists: Sze-En Watts (UniCrew), Johann Go (St John), and Karen Smith (VNZ)
  • Leading the profession into the future, facilitated by Wendy Rapana (VNZ)
    • Panelists: Lindy Lely (Auckland DHB), Mark Wooton (Careerforce), Ros Currie (Auckland Museum)

3:00Afternoon tea

Networking 201

3:30Pecha kucha

  • Janice Lee (Koha Kai) – Trustpower Community 2017 Supreme Award Winners
  • Genevieve Kabuya (Waitakere DHB)
  • Aaron Jaggar (Conservation Volunteers)


Shaw Callahan (Anecdote International Pty Ltd): Putting stories to work


The conference will be held at the Novotel Auckland Airport (free parking will be available).

See the map below for location details.